Closing the security gaps before they became a problem
A three-practice dental group had never had a formal security review. We identified and closed the gaps, then built ongoing protection around patient data.
3
Practices secured
100%
Staff trained
3
Server hardware retired
The challenge
Where it started
Meridian Dental Group operated three practices, each with its own ageing server and inconsistent security practices. No one on the team had a clear picture of where patient data actually lived, who could access it, or what would happen if a laptop was lost or an email account compromised.
The solution
What we did
We ran a full, plain-English security review across all three practices, then migrated patient management systems to secure, properly backed-up cloud infrastructure. Multi-factor authentication and email protection were rolled out practice-wide, alongside practical staff training on recognising phishing attempts.
The outcome
Where they landed
Meridian now has a clear, documented security posture across every practice, with patient data properly protected and backed up. Staff are noticeably more confident identifying suspicious emails, and the practice owner has a straightforward incident response plan in place for the first time.
“They explained our risk in fifteen minutes without a single word of jargon. We finally understood what we actually needed.”
Want a similar result for your business?
Every business is different, but the approach is the same — understand first, then build.